What support will I receive for SFX
We have deployed a held-desk to support our customers with self-service. Through the portal you can chat or raise a ticket and our support team will help you fix the issue. We may request you to provide access to the Salesforce instance.
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How will I be trained on SFX
Upon request training session for an hour will be scheduled. The training will run you through the steps on how to use SFX so that you are comfortable on using the app.
Does SFX support two-way sync?
Yes two way sync is available in SFX advanced and SFX enterprise only. Not available in SFX free and SFX basic edition.
Exceeded invoice limit when using SFX - HTTP 400 response code
You have exceeded this invoice limit when using SFX you will receive an HTTP 400 response code There are limits to the number of API calls that your application can make against a particular tenant (organisation, account or practice): Concurrent ...
SFX Setup - default settings
<SFX Setup> tab allows you to manage the below Configure Xero default Account/Tax/Payment mapping Add Multi-Xero orgs Sync Xero Invoices Sync Credit Notes Sync Salesforce Products to Xero Sync Configuration Configure Xero default Account/Tax/Payment ...
Does SFX supports multi-currency?
Yes, SFX Supports multi-currency. Scenario: We have 5 billing entities in different countries with different currencies. Hence, we invoice in multi-currency.