What support will I receive for SFX
We have deployed a held-desk to support our customers with self-service. Through the portal you can chat or raise a ticket and our support team will help you fix the issue. We may request you to provide access to the Salesforce instance.
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How will I be trained on SFX
Upon request training session for an hour will be scheduled. The training will run you through the steps on how to use SFX so that you are comfortable on using the app.
Does SFX support two-way sync?
Yes two way sync is available in SFX advanced and SFX enterprise only. Not available in SFX free and SFX basic edition.
Exceeded invoice limit when using SFX - HTTP 400 response code
You have exceeded this invoice limit when using SFX you will receive an HTTP 400 response code There are limits to the number of API calls that your application can make against a particular tenant (organisation, account or practice): Concurrent ...
SFX Release Notes 2.40
SFX Release Notes Greetings, SFX users! We are excited to announce SFX updated version 2.40, which we released in November 2025. The latest version promises higher performance and improved security features. What’s New? We’ve have launched the ...
SFX Release Notes 2.30
SFX Release Notes Greetings, SFX users! We are excited to announce SFX updated version 2.30, which we released in May 2024. The latest version promises higher performance and improved security features. What’s New? We’ve have launched the following ...